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Technical Support

If have any queries regarding any product within this site, or currently owned items please supply us with as much details as possible to enable a quicker response.

BATTERY CARE & CHARGING

1…All batteries contain similar qualities

2…Batteries have memories.

3…Batteries should run all the way down. (when Possible)

4…Gel/sealed batteries must be charged with lower amps than wet batteries.

5…Marine batteries are the same as deep cycle batteries.

6…Maintenance free batteries are always sealed.

7…Putting batteries on concrete will cause them to discharge.

Question

What is the difference between deep cycle batteries and automotive batteries?

Answer

Deep cycle batteries are designed to be regularly discharged and recharged. Automotive or starter batteries are for rapid bursts of power after which they are quickly recharged by an alternator.

FACT

You pay a lot of money for your equipment and expect high performance. So don't skimp on your power source.

Remember batteries are your fuel.

Battery technology has changed a lot over the past few years. Scooter and Wheelchair batteries today especially (Gel sealed batteries), offer more power in the same size case, provide more consistent performance and have turned past concerns into myths. 

CHARGING

Here are some simple rules for proper battery charging.

Use the power-chair / scooter manufacturer's automatic charger for all routine charging. You cannot over charge a battery when using automatic 3 stage chargers.

Do not use automotive battery chargers on gel/sealed batteries. They will ruin your battery quickly.

If you have to purchase a new charger in the event of a failure, make sure your new charger is compatible with your existing batteries. Never use a Automotive chargers on GEL,SLA and wet cell batteries.

Never run your batteries completely flat. 

BATTERY LIFE

Your battery will wear out with age or frequency of use, as the battery gets older your scooter will travel slower or shorter distances. The estimated life expectancy of modern batteries depends on there use, but most will discharge and recharge approximately  1000 times (Estimated three years normal use).

If you use your scooter very regularly then the battery will obviously wear out faster.

UNDERCHARGING

A battery operated with insufficient charge over a long period of time may develop a type of sulphate on the plates. This sulphate is dense and hard, and cannot be readily converted to normal active material again. In this condition the battery is unable to deliver its full power. If you are not sure of the power capacity of your batteries, contact your local dealer for expert advice. Most commonly the dealer will charge and discharge your batteries using digital test equipment to gain accurate reading in Volts and Amperage discharge rate. Ask for a copy of your battery readings to give details of your test results.

DISTANCE 

The distance you can expect from fully charged batteries will be greatly influenced by weight and terrain.

How Often Should You Charge? 

Daily users – (Two third discharge) charge daily. This applies to anyone actually uses the equipment for community mobility outside the home.

Occasional users - Be sure to charge before an outing and always after active use. The ideal recharge point is about 30% on a scooter or wheelchair battery indicator. 

SAFETY FIRST

All Batteries Contain Acid and lead. Both are toxic and sulphuric, acid is highly corrosive. Plus when they are charged they produce hydrogen gas, which is highly flammable and can cause explosion. Never place your batteries in front heaters or radiators. Never try to charge your batteries with any other charger other than the Manufactures recommended charger. Most modern Gel and SLA (Sealed Lead Acid) are sealed and do not emit these harmful and toxic gases. The older wet cell batteries normally have six or twelve access plugs at the top of the battery. These types of batteries emit sulphuric acid when charged and discharged. Always make sure you charge this type of battery in a well ventilated area. If you are unsure of what type of battery you have fitted, call your local dealer for more information on supplied batteries.

Never attempt to Discharge your battery other than using a  certified battery tester specifically designed for the use on Gel, SLA and wet cell. Never bridge the terminals (+ and -) poles on your battery.

To do so can cause damage to your batteries as well as the risk harming you and the surrounding areas.

In all cases where an accident has happened with the use of batteries, and contact occurred from the contents of the battery. Rinse all areas of the skin with clean water making sure the acid content has been removed from the skin. In case of contact with the eyes, rinse with clean water and seek medical advice.

If your battery becomes damaged, do not attempt to use it nor charge the damaged item. Call your local dealer who can dispose the said item safely.

Always have your batteries installed by properly trained technician.

BATTERY STORAGE

Store batteries fully charged. Check once a month and recharge as needed. Wet batteries can hold their charge up to three months, sealed batteries models three to six moths. Remember if storing your mobility scooter / power-chair for longer than a few weeks, it's best to charge the batteries and then disconnect them. Never leave your battery stored on a concrete floor long term; this will discharge your battery.


Contact Information

Cosham Mobility    1a Dorking Crescent, Cosham, Portsmouth, Hampshire PO6 2QL

                            Tel 023 92 200 200    Fax 02392 380 224

Hayling Mobility     88 Elm Grove, Hayling Island, Hampshire PO11 9EH

                            Tel 023 92 460 999      Fax 023 92 469 037

General Information:  all.mobilityaids@btconnect.com
Sales:                      Sales request
Customer Support:     all.mobilityaids@btconnect.com

 
Send mail to all.mobilityaids@btconnect.com with questions or comments about this web site.
Copyright © 2005 All Mobility Aids Ltd
Last modified: 12/18/05